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Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns; however, if you are unsatisfied with your order, we are committed to making it right through our satisfaction guarantee.
Return Process
- 1.Contact Support
Reach out to our customer experience team via email within 30 days of receiving your order to initiate a claim.
- 2.Provide Order Details
Include your order number and a brief explanation of the issue, such as damaged packaging or flavor dissatisfaction.
- 3.Review Process
Our team will review your request within 48 hours to determine eligibility for a replacement or a store credit refund.
- 4.Resolution Delivery
Once approved, your replacement order will be processed immediately or a credit will be applied to your original payment method.